Author: Swiggy

Swiggy launched in 2014, pioneering logistics-first food delivery in India. In 2020, it launched Instamart, effectively creating the quick commerce category. The company went public in November 2024, raising ₹11,327 Cr. Bolt (launched Oct 2024 formally, piloted earlier) represents Swiggy's third major pivot: treating "speed" as a feature distinct from "selection." Unlike Zomato’s failed "Instant" experiment—which relied on centrally managed hot stations and limited menus—Bolt aggregates existing restaurants within a 2km radius that can prepare items in <5 minutes. This asset-light approach allowed rapid scaling without the capex burden that killed previous instant food iterations.
Swiggy’s Bolt turbocharges customer retention for food delivery
28
Nov
2025
Posted in Food Tech

SWIGGY BOLT’S 10% SHARE FORCES FOOD DELIVERY BIFURCATION—FREQUENCY JUMPS WHILE AOVs COMPRESS BY Q2 2025

THE SITUATION Swiggy’s 10-minute food delivery service, Bolt, now accounts for 10-12% of the platform’s total orders…